ABOUT US
Hi, I’m Serena — your esti bestie ✨ I’m a licensed esthetician and medical assistant with a background in plastic surgery, combining clinical knowledge with a luxury skincare experience. I specialize in customized facials, acne treatments, and glow-boosting services to help you feel confident, refreshed, and radiant.
CANCELLATION POLICY
Your appointment time is reserved especially for you. As a solo esthetician, late cancellations and no‑shows directly affect my ability to care for other clients. • A valid card is required to book all appointments. • You will not be charged at the time of booking. • 24‑hour notice is required to cancel or reschedule an appointment. • Appointments canceled less then 24 hours will be charged 50% of the scheduled service. • No‑shows will be charged 100% of the scheduled service. • Any cancellation or no‑show fees will be charged at the end of the scheduled service day. • Clients who arrive 15 minutes late or more may need to reschedule and will be subject to the cancellation fee. I understand that emergencies happen—please communicate as soon as possible, and I will always do my best to be fair and understanding. By booking an appointment, you agree to this policy. Thank you for respecting my time and supporting my small business.